Meet the Team

Mark Durn

Managing Director

Mark has almost twenty years experience in the business. He worked for several years within the industry before starting out on his own, creating Chiltern Hygiene Services in 2003. From working all alone, doing every aspect of the business from sales and admin to servicing, with an office in the spare room, he is now the Managing Director of a thriving business, with its own offices and warehouse and employing his own team of Sales, office and service staff.

As the founder of the business, Mark is extremely committed to offering a high quality service to all of his customers.

He is a family man who when he is not working, enjoys spending time with his wife and their very energetic and fun loving children. Mark does not have time for Golf!

David Taylor

Operations Manager

David has been with the company for a number of years & started off as one of our Service Technicians. David currently supports Mark with a number of important projects on the go at any one time. Responsibilities include: Health & Safety, system implementation & monitoring, management reporting & general day to day tasks.

Outside of work, David has a young son & spends most of his time running around after him.

Jim Millar

Service Manager

As the business grew, Jim was the very first member of staff Mark employed and he is still working with us today, over 10 years later. As a very experienced Service Technician, he is now Service Manager, in charge of all the routes and service technicians.

Jim enjoys family time & has a large aviary with a good collection of Budgies & Cockatiels in his back garden to keep him busy.

Emma Cook

Senior Sales Consultant

Emma has been with the company since 2012. She is dedicated to supplying you with the exact needs for your business. Emma is a friendly & energetic consultant who loves nothing more than making sure her clients are happy. Emma particularly enjoys the Logo Dust Mat process & gets a real buzz out of creating a brand new bespoke product for her customers.

Emma enjoys keeping fit, participating in various sporting events. On the weekend Emma enjoys relaxing with friends & going out for dinner.

Theresa Hardingham

Office Manager

Theresa is our hard working Office Manager, ensuring the smooth running of the office since 2012.  She plays a vital role in the office with her professional attitude and her ability to multi-task. She handles the finances and also deals with customer enquiries, answering calls with professionalism and friendliness. (Theresa does also make a great cup of tea!)

In her spare time Theresa likes nothing more than relaxing at home with a good book & a glass of bubbly. Theresa has a garden to be enviable of & spends a fair amount of time tending to it.

Helen Durn


A true family business, Helen is Mark’s wife and assists with the administration in the office. She works part time, spending the rest of the week looking after the family home and three children.

Service & Installation Technicians

We have a large friendly team of service technicians who are all fully trained. Dedicated to providing a superior service, our Service Technicians are professional, approachable and will always go that extra mile to ensure your hygiene needs are met.


Chiltern Hygiene
I have known Chiltern Hygiene for over 5 years, and during that time I have found them to be professional, efficient and competitively priced. I would therefore have no hesitation in recommending them as a valued supplier.