Why We Are Different
Ever heard the saying, “You get what you pay for?”
Many companies within this industry focus solely on beating the lowest prices. This often results in poor and impersonal service leaving you wishing you had chosen quality instead. That is where we can help. Chiltern Hygiene Services Ltd is a washroom service company based in Buckinghamshire, looking after a broad range of customers within the south of England. We aim to offer all of our customers a supreme service at a competitive price and with no extra hidden charges.
Our service offers a tailor-made personalised package to your organisation ensuring that your premises comply with current legal requirements. We will advise you on what equipment you actually need, and equally importantly, what is right for you. We focus on making your washrooms hygienic and a more pleasant place to ‘rest’ in – something that all staff or visitors will appreciate.
Our focus is always on supplying the highest levels of service and therefore maintaining high levels of hygiene and cleanliness.
Here at Chiltern Hygiene Services we have a company constitution. As a part of this constitution, we aim to deal honestly with our customers, endeavouring to earn loyalty and trust by providing outstanding choice, value and service.
Each member of staff is a partner within the company, with an aim of ensuring their happiness through worthwhile and satisfying employment. We always aim to recruit and retain people of ability and integrity that are committed to working together in support of our principles. Our relationships are based upon mutual respect and courtesy. We all have an equal say at our regular partners’ meetings with the opportunity to question and give opinion in a constructive manner.
As a partner of the company, it is within every partner’s interest to ensure all our customers receive no less than 100% of our service standards.
We are registered waste carriers with the Environment Agency. CERTIFICATE:CB/AP3516QD.
The Chiltern Commitment
Our promise to you because we are proud to be different:
- Free Hygiene Report.
- Flexible & Fair Service Contracts. – We are happy to discuss your exact needs.
- Equipment Bar Coding Service – Ensuring EVERYTHING is serviced EVERY TIME, ON TIME- no excuses.
- Innovative – State of the art equipment supplied.
- Money back Service Guarantee.
- Known Service Day.
- Standard service of 13 times per year minimum.
- Personal contact – Account Manager assigned to you for duration of contract.
- Emergency Call-out Service
- No hidden fees – For absolutely anything!
The Regional Washroom Company Providing a National Service
We are a member of the IWSA and can therefore offer service to any business within the UK. Independently owned washroom services companies have joined together in the UK and Northern Ireland to form the Independent Washroom Services Association.
Each member of the IWSA abides by strict codes of conduct that ensure that each member is an accredited organisation that is not only able to deliver the services that the customer requires but also that they are able to perform to a high standard to compete individually and confidently with the multi-national corporations
Each member is continually vetted to ensure the standards are being met relating to their sales practices, installation of equipment, servicing, accounting and customer liaison and 100% compliance with Health & Safety and Environmental Legislation.
All IWSA Members’ staff are security checked to ensure they are suitable to work in areas where they may have reasonable access to children or vulnerable adults through the POCVA, DBS, or Access NI schemes.