“Thought I would write to you and express my appreciation for the services that you have been supplying over the last few years. We started using your company when we were looking for a local business rather than a national company who offer everything and deliver very little. Over a period of 2 years, you have given us a faultless service and we decided to migrate complete from our national supplier of some 20 years to your company. I am pleased to say that this change over went without hitch this year and you have continued to service these contracts without any problems.
The recent urgent order we requested, which you managed to sort out the next day shows your continued enthusiasm, may it long continue.
Thanks again for your reliable service it certainly makes life a little easier for me.”